Thank you for the excellent care you provided to Nancy R. We appreciate the attention and friendliness of the staff at The Pointe.
-The family of Nancy R.
Thank you so much for the lovely tour you gave my mom, my sister Mary and myself. We really appreciate it. I’m so happy my mom, sister Mary were able to see the Community. I really appreciate that you fit us into your busy schedule at the last minute. It is truly appreciated!
-Sincerely Carol C & Joan B.
My mother Virginia K. was a resident at The Pointe at Kilpatrick. She moved in on February 3rd and was shortly diagnosed with aggressive carcinoma on March 6th and passed away on April 8th. My mother was able to stay in her apartment with Hospice in place until the end. This is thanks to Shantana S. & Samantha V. who made the decision to let her stay with compassion and with their heart. Despite hospice nurses trying to move her to a nursing home, these two ladies stood fast and stood by me to allow my mother to pass peacefully in her own home surrounded by all her family. I will forever be thankful to these two ladies and to the nurses and CNA’s who helped my mother and me through this most difficult time. The nurses and the Director of Nursing always stopped in to make sure all was well. Thank you for helping me get my mom through her final journey with peace and dignity.
-Sincerely, Geri A.
Thank you very much for all your dedication to safely caring for the residents of The Pointe, including our mom. We appreciate everyone.
With gratitude and respect, The family of Eleanor S.
To the staff a The Pointe at Kilpatrick:
Thank you for the love and care you gave to our mother, Leila. In my heart, I was truly blessed and touched that she had her final years in your loving care. Your effort and love made a difference and we saw it.
-From the family of Leila V.
Thank you for all your support and for taking the best care of Larry while he was at The Pointe. It was such a relief to know he was at a great place with a staff that always looked out for his best interests. We will always be grateful.
-From the family of Larry P.
“I had a nice visit at The Pointe on Friday afternoon. Played a little Bingo and met several of the residents in the New Day program. I’m not exaggerating when I say that every single staff member I encountered were wonderful! So friendly and engaging and seemed to truly care about the residents. A huge sigh of relief for my family! Gram seems to be adjusting well. I’m bringing the kids for a visit on Sunday. Will let you know of any updates – but at this point, I’m happy to be a spokesperson for any future referrals you have that are interested in this facility! Thank you so much, John, and please pass this to your team! You guys are awesome! I am keeping her e-mails and sending them to people that I think may be a fit for The Pointe! I have never gotten this kind of feedback in the FIRST WEEK!!!!!!!!”
– Family Member of Resident